Return & Refund Policy
We want every customer to feel confident shopping with us. If there is an issue with your order, our team is ready to help.
Return Period
Requests for returns may be submitted within:
7 days from the date the order is delivered.
To qualify, the product must:
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Be unused and in original condition
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Include original packaging where applicable
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Include proof of purchase
Exchange Period
If you wish to exchange an item, requests may be made within:
10 days from the delivery date, subject to product availability.
Non-Returnable Cases
Returns cannot be accepted if:
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The item shows customer-caused damage or misuse
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Parts are missing or packaging is not intact
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The request is made outside the allowed timeframe
How to Start a Return
Contact us via email with:
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Full name
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Order number
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Reason for return
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Photos (if the product is damaged or defective)
Our support team will review the request and provide next steps.
Refund Time
Once the returned product is inspected and approved, the refund will be issued to the original payment method.
Estimated refund time: 5 – 10 business days
Damaged / Wrong Product
If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of receiving it.